The Largest Online Review Community in the World Launches in NYC
Ok, so you’re Trustpilot and you’ve got this huge, highly engaged global community of consumers who want to share their ...
Tag: Forrester Research
Beyond Push Notifications – What Can Beacons Do For Retail?
The obvious application of beacon technology is to push content — be it welcome greetings, discounts and special offers, product ...
Synthesio Leads the Way to Actionable Insights
Big data. For businesses seeking to learn about the general sentiment around their brands, the success of a marketing strategy ...
Sprinklr Acquires the Dachis Group, Becoming the World’s Largest Independent Enterprise Social Relationship Platform
Sprinklr, the leading provider of native, fully integrated Social Relationship Infrastructure, announced that it has acquired Austin, Texas-based Dachis Group, ...
Goodbye Call Centers, Hello Cloud
Fifty percent of the 270 billion customer service calls placed each year go unresolved, while 61% of those calls could ...
Is it Time to Unscrew Your Bolt On Store?
Many brands and B2B vendors that have ventured into direct-to-consumer online selling use “bolt-on” shops to enable ecommerce, via separate ...