Chatbots

Companies have increasingly turned to AI-powered chat and assistants to enhance their consumer facing experiences, allowing them to provide timely...

Companies have increasingly turned to chat and chatbots to enhance their customer service experiences by providing constant access to support...

Kustomer, the customer service messaging and management platform, has agreed to be acquired by Facebook.  While the terms of the...

Another day and another acquisition in NYC Tech. This time, Kustomer, the enterprise-level customer service platform, has agreed to acquire...

Whenever you walk through the doors at the Barclays Center or Citi Field, there is a knowledge management platform hard...

The ball is just days away from dropping in Times Square with revelers anticipating 2019 by making resolutions to act...

Have you ever wanted to have a real conversation with a chatbot and not just shout basic commands at it?...

How many times have you called multiple restaurant just to see if they are open and nobody picks up or...

Sayspring, the collaborative design software for voice applications that allows designers to create voice-enabled interfaces and talk to interactive prototypes...

A recent study from Bain indicates that automation will fuel an economic boom for the next 10 -15 years, far...