Advice

Many businesses become obsessed with obtaining the lowest COCA (Cost of Customer Acquisition), but depending on your goals, that may...

Many people will argue that total customer satisfaction is paramount, but I’m a pragmatist who believes that treating everyone the...

More and more tech companies now foster transparent, flat hierarchies, as we learn to understand the value of hiring only...

In 2001 my cofounder and I developed our first product, EasyBib.com, which saved students the anxiety of creating a bibliography...

In a recent conversation, a friend told me he was grappling with an interesting problem. He had promoted a great...

With the availability of high-speed Internet and social media access around the world, it is easy for entrepreneurs to assume...

What is one piece of advice you would give a fellow founder preparing to raise a Series A for the...

As a business advisor, I have too often seen technical entrepreneurs get a product or service off the ground with...

Three Keys to streamlining your pitch If you’re like most people, you probably have a junk drawer. If we’re not...

Recently, I was walking through Toys R Us with my son when he, as I expected, ran off. He came back...