How to Make the Customer Happy, Even When They’re Not Always Right by Brett Goldberg May 9, 2018 The cornerstone motto of customer service has forever been, “The customer is always right.” But those of you who have...
Determining Whether or Not Now Is the Time to Sell Your Company by Brett Goldberg March 13, 2018 After starting our business, we envisioned competing with secondary ticket marketplaces such as StubHub and Ticketmaster. It’s become increasingly difficult to...
